| Shipping All sales are FOB W7 warehouse. Customer pays all related charges. Our standard shipping method is EMS. Customer may choose to use Fedex or DHL. Customer must specify the shipping method and the shipping service type when making orders. Please understand that W7 can not control the carrier's transportation time. After we ship your order, we will send you the tracking# by email. You need to contact the carrier for shipping related questions. Warranty, Faults & Returns
At W7, we realize that things don't always go as expected, and sometimes goods, may have to be returned - a product may be defective, you have received the wrong item,
W7 is dedicated to customer satisfaction and fast turn-around times.
We guarantee W7's warranty with a 10 business day turn-around.
Wrongly Described products:
W7 offers a wrongly described policy. If the product is different from the sample shown, or doesn't do what it is supposed to do, you may choose between a replacement, store credit or refund.
Please return incorrectly sent item in original condition, with all packaging and accessories. W7 will pay all freight charges.
DOA (dead on arrival) products:
W7 offers a DOA policy. If the product is found defective within 7 days, Please return it for an immediate replacement or credit.
Please return incorrectly sent item in original condition, with all packaging and accessories. W7 will pay all freight charges. |
